Last Updated: May 23rd, 2018
Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
1. Personal Data:
Tournament Organizers: We collect Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services as a Tournament Organizer, contact us with inquiries, respond to one of our surveys, or use certain Services. The Personal Data we may collect includes without limitation your name, address, email address and other personally identifiable information. In some cases we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information, an address to send checks, and / or your account information for online payment providers like Paypal and Stripe) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
2. Non-Personal Data:
Our Use of Information That We Collect:
1. Personal Data:
- Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
- Access and Use: If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply payment information (e.g., bank account or credit card information) to the Services for the purpose of purchasing products as a buyer or processing payments as a Tournament Organizer, we will use that information to facilitate such purchase or process such payments.
- Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Services, to better understand our users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
- Tournament Organizer Emails: We allow Tournament Organizers to use our email system to contact General Users for their current and past events, so you may receive emails from our system that originate with such Tournament Organizers.
2. Non-Personal Data:
Because Non-Personal Data cannot be used to personally identify you, we may use such information for any lawful purpose.
Our Disclosure of Information That We Collect:
1. Personal Data:
We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below:
Agents, Consultants and Related Third Parties: We, like many businesses, sometimes engage other companies to perform certain business-related functions. Examples of such functions include mailing information, order fulfillment, fraud prevention, maintaining databases and processing payments. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of third parties, (iii) to prevent, investigate, or identify possible wrongdoing in connection with the Services, (iv) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (v) to protect against legal liability.
2. Non-Personal Data:
Because Non-Personal Data cannot be used to personally identify you, we may disclose, transfer or share Non-Personal Data for any lawful purpose.
1.3 Cookies and Tracking technologies
A cookie is a piece of information that is placed on your web browser when you access and/or use the Services that stores text and which can later be read back by the Services or third parties. Cookies are used to recognize your browser and you as a unique User. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue on your browser until they are affirmatively deleted). You can manage cookies through your web browser's option settings and through those settings you may be able (a) to receive notifications when you are receiving new cookies; (b) to disable cookies; or (c) to delete cookies. Please refer to your web browser's help section for information on how to do this.
1.4 Pixel Tags (also known as Clear GIFs or Web Beacons)
A pixel tag is a tiny invisible tag or graphic placed on certain parts of the Services or other websites, in emails or in certain other downloadable content, but not on your computer, mobile device or browser, except to the extent that you download the content that contains such tags. Pixel tags do not store information on your computer, mobile device or browser (although they are occasionally downloaded to your computer if contained in an email or other downloadable content) so cannot be managed by you except by deleting the content in which the tag is contained.
1.5 Local Shared Objects (also known as Flash Cookies).
A local shared object is similar to a cookie, except it is stored on your computer or mobile device, instead of your browser, and it can store more than just text. Local shared objects are stored on your computer or mobile device. To learn how to manage privacy and storage settings for local shared objects, click here.
1.6 Essential use of these technologies
1.7 Performance/Analytics use of these technologies
We use these technologies and allow third parties to use these technologies to monitor our Services and to analyze how you use our Services. For example, we may place cookies that allow us (a) to measure the time of your requests to our servers and our responses; (b) to A/B test new features; (c) to record statistics about site usage; (d) to track your activities on the Services; and (e) to track the places from which you come to the Services. We may also use third party cookies to collect information about visitor behavior on our Services for these Performance/Analytics purposes.
1.8 Functional use of these technologies
We use these technologies and allow third parties to use these technologies to allow us to provide certain functionality on the Services and to remember your preferences
1.9 Advertising use of these technologies
We may use these technologies and allow third parties to use these technologies to deliver advertisements to you both on and off the Services. By using these technologies we aim to better tailor these advertisements to your interests. Sometimes this is called online behavioral, interest based, or retargeted advertising. For more information on these types of ads, or to stop use of tracking technologies for these purposes, go to www.aboutads.info or www.networkadvertising.org.
You have several choices available when it comes to your Personal Data:
Limit the Personal Data You Provide:
You can use the Services without providing any Personal Data or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to register for an event, your name and email address will be required.
Do Not Track:
We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SMASH.GG SERVICES AT ANY TIME OR IN ANY MANNER.
Smash.gg does not knowingly collect or maintain personal information from persons under 13 years-of-age. If Smash.gg learns that personal information of persons under 13-years-of-age has been collected on or through the Smash.gg Services, Smash.gg will take appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 13 who has become a Smash.gg Services member, then please contact Smash.gg at firstname.lastname@example.org with subject line "privacy" to have that child’s account terminated and personal information deleted.
Links to Other Web Sites:
Storage and Security:
We may store Personal Data itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. We take what we believe to be reasonable steps to protect the Personal Data provided via the Services from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.
Where Information is Processed:
Smash.gg and its affiliates are based in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other countries. The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
International Privacy Laws:
Other Terms and Conditions:
Your access to and use of the Services is subject to the TOS LINK.
Access to Information:
Tournament Organizers may access and update their Personal Data being stored by us by logging in and visiting their account management page. Tournament Organizers may also contact us directly at the address specified below with respect to Personal Data that is not accessible through the Services. General Users who do not have a formal account with smash.gg can create an account by signing up. After signing up, you can update and access your Personal Data on the My Account page. General Users can also contact us directly with requests to update Personal Data at the address specified below. We will take reasonable steps to respond to requests relating to Personal Data within 30 days, however, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information). Note that you may not have access to or the ability to update Non-Personal Data, much of which is held in aggregate form.
Access to personal Information:
If you would like to obtain a copy of your personal information stored on Smash.gg, please send an email to email@example.com with the subject line "Access to personal data". You will be sent a link to access your data within 30 days of your request.
Retention and Deletion:
Tournament Organizers agree to comply with any deletion requests from Smash.gg for data directly or indirectly obtained from Smash.gg and are solely responsible for ensuring data deletion requests are completed with due diligince and in a timely manner.
We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.